BaliEasy Legals

Welcome to BaliEasy Legal Information section. Here you’ll find all the essential policies, terms, and guidelines that govern your use of our website and services. We are committed to transparency and ensuring your rights are protected while providing the best possible experience.

Below, you can explore our detailed policies and terms by clicking on the relevant links.

Nyepi Day Notice - March 19, 2026

All transactions and purchases operate as normal.

Please note that during Nyepi Day (Balinese Day of Silence) on March 19, 2026:

BaliEasy Customer Support response may be slower than usual
Telkomsel eSIM registration may experience delays
Mobile internet services (Telkomsel) may not be available in most areas of Bali

Thank you for your understanding.

Found a lower price? We’ll refund the difference!

📌 How It Works:

Find a lower price within 48 hours of purchase (same plan, validity, & network).
Email us at esim@balieasy.com with:
Subject: Lowest Price Guarantee Request – [Your Order Number]
Proof (screenshot/link) + Order details
Review in 3 business days → If valid, refund processed to your original payment method.