eSIM Card Registration - Bali Easy

eSIM Card Registration - Bali Easy

Thank you for choosing Bali Easy for your Indonesian eSIM!

⚠️ IMPORTANT: You can activate your eSIM before or after arriving in Bali. However, you MUST use it on your arrival date (as per your KYC form) to avoid your number and IMEI being blocked. If blocked, you’ll need to visit a Telkomsel GRAPARI office in person to reactivate.

To follow Indonesian regulations and get your eSIM activated, please complete the form with accurate information and upload the required photo. Telkomsel will activate your eSIM once we receive everything needed.

To make sure installation goes smoothly, please:

  1. Confirm your phone isn’t tied to a local carrier and can work on the Indonesian network.
  2. Upload all necessary photos and screenshots as mentioned in the form.

Make sure to complete the form at least 24 hours before your planned activation date.

Each eSIM needs its own form submission. If you’ve ordered multiple eSIMs, be sure to insert the correct one into the right device when you arrive in Indonesia.

Thank you for choosing Bali Easy! We aim to give you a smooth experience.

We respect your privacy. Your information is used only for activation and is deleted within 14 days after activation, as required by law.


Enter the order number (e.g. 1667, 2003, etc) you received when purchasing your eSIM. You can find this in the confirmation email.

Enter the last two digits of the eSIM phone number we sent in the QR code email to complete activation.

Example:
If the Indonesian phone number in your email is +62812 3938 2588, enter 88.

Note:
If you bought more than one eSIM, please fill out a separate form for each eSIM using the phone number from the QR code email.

⚠️ IMPORTANT: You must submit a valid passport for activation. Any fraudulent activity or misuse for illegal purposes will result in legal action.

Upload a clear photo of the front page of your passport.

  • The passport is fully visible and not cropped.
  • The image is clear, without glare or reflections.
  • The text and numbers are readable.
  • The passport is placed flat and not bent.

Tips:

  • Use your phone’s rear camera for better quality.
  • Place passport on flat surface (e.g., table or suitcase).
  • Do not scan it—take a photo.

Only upload JPG or PNG. Each passport can register max 3 eSIMs.

Passport Example

Submit a full-screen, unedited screenshot of your IMEI (dial *#06#).

Effective May 1, 2025: IMEI can only be registered twice and is valid for 30 days.

IMEI Example

Take a screenshot of the IMEI + Telkomsel network screen while eSIM is active.

eSIM Compatibility Example

Match the pose exactly (peace sign ✌️), no filters or edits. Face must be clear.

Selfie Pose Example
Select your currency

Found a lower price? We’ll refund the difference!

📌 How It Works:

  1. Find a lower price within 48 hours of purchase (same plan, validity, & network).
  2. Email us at esim@balieasy.com with:
    Subject: Lowest Price Guarantee Request – [Your Order Number]
    Proof (screenshot/link) + Order details
  3. Review in 3 business days → If valid, refund processed to your original payment method.