Klook Bali eSIM vs BaliEasy: Which One Should You Choose?

If you’re planning a trip to Bali and looking for a simple way to stay connected, chances are you’ve seen eSIM options from Klook and BaliEasy. Both offer digital SIM cards that can get you online quickly, but they’re not the same.

Quick Summary

Network & Coverage: BaliEasy Wins

When it comes to mobile networks in Bali, Telkomsel is the gold standard. It’s fast, stable, and works well even in rural areas or off-the-beaten-path destinations like Uluwatu, Sidemen, or Nusa Penida.

BaliEasy eSIM uses Telkomsel directly.

Klook, on the other hand, doesn’t always tell you which network you’re getting. They work with third-party global eSIM providers, and the network depends on the package. It could be Telkomsel, or it could be a slower one like Indosat or Hutch.

If staying connected in all parts of Bali matters to you, BaliEasy is the safer choice.

Hotspot & Local Phone Number: Not Just Data

Many tourists think they only need data… until they realize they want to:

• Book a Gojek or Grab ride
• Register for a service that requires a local number
• Share their data with friends or laptop

BaliEasy gives you the option to get a local Indonesian phone number, and all our eSIMs support hotspot. Most Klook eSIMs don’t.

What About IMEI Registration?

This one’s important if you’re using a local Indonesian eSIM (like Telkomsel):
Indonesia requires IMEI registration for foreign phones if you want full access to local networks for more than 90 days.

BaliEasy handles IMEI registration for you, so you won’t run into signal issues or blocked access later on. Especially useful if you’re staying longer or planning return trips.

Klook eSIMs usually work without IMEI registration because they often use international roaming-based networks. That’s fine for short stays, but it also means you’re not fully connected to a local provider, and speeds or signal may vary depending on location.

Curious how IMEI rules work in Bali? Read our full IMEI registration guide here

Customer Support: Local vs Global

If you run into issues while you’re already in Bali, BaliEasy has a real local support team based here on the island. You can reach us on WhatsApp or even visit our offline store in Pererenan, Canggu.

Klook’s support is global, meaning response times can vary, and they may not fully understand Indonesia’s local systems (like IMEI rules or network problems).

Summary

If you just want a basic data eSIM for a short trip, and don’t mind minimal support or limited features, Klook might be okay.

But if you want:

• The best network in Bali (Telkomsel)
• Reliable hotspot and local number
• Peace of mind with IMEI registration
• Fast, local support
• And a store you can actually visit

👉 BaliEasy eSIM is built for travelers in Bali, and it shows.