If you’re planning a trip to Bali and want to stay connected without the hassle of buying a local SIM card, you may come across Indotel, a digital eSIM option available on platforms like Airalo. Designed for travelers in Indonesia, including Bali, Indotel offers data-only connectivity and can be activated directly on compatible smartphones.
The plans are flexible, with data packages ranging from 1GB for 7 days to 20GB for 30 days, and activation starts as soon as your device connects to a supported network.
So, how well does Indotel perform in Bali? And is it the best option for your trip? Let’s break it down.
What is Indotel?
Indotel is not a standalone mobile provider, but rather a branded eSIM plan offered through Airalo, an international eSIM marketplace. It provides internet access only, without voice calls or SMS, and is tailored for short-term stays in Indonesia.
In Bali, Indotel connects through Indosat Ooredoo Hutchison’s network, which offers 4G and even 5G connectivity in many parts of the island. This makes it a reasonable option for travelers who plan to stay in urban centers or popular tourist zones like Denpasar, Kuta, or Ubud.
That said, while Indosat delivers fairly reliable service in cities, it may not match the speed, coverage, or rural reach of other major Indonesian providers like Telkomsel or XL Axiata. If you’re mostly staying in central areas and are looking for a budget-friendly, easy-to-activate eSIM, Indotel could be a convenient choice.
While Indotel is designed specifically for use in Indonesia, some international eSIM providers also offer regional options, such as plans that work across up to 18 countries in Asia, which may suit travelers visiting multiple destination.
Indotel Coverage in Bali
Where Does It Work?
Indotel generally provides decent signal strength in urban areas, including:
- Denpasar
- Kuta
- Seminyak
- Canggu
- Nusa Dua
- Sanur
However, when it comes to more remote or inland areas, like Ubud, Sidemen, Amed, or even parts of North Bali, users have reported weaker signals or inconsistent data speeds.
Network Type
Indotel primarily operates on 4G/LTE, but because it is dependent on third-party infrastructure, it doesn’t always guarantee stable high-speed internet, especially during peak times or in rural locations.
How Does Indotel Compare to Telkomsel?
Telkomsel is Indonesia’s largest and most reliable network provider, with extensive infrastructure built to support even remote areas of the archipelago. In Bali, this makes a noticeable difference, especially for travelers who move around the island.
Feature | Indotel |
Telkomsel |
Coverage in Bali | Strong in major towns, weak in rural areas | Strong island-wide, including rural zones |
Network | MVNO on shared infrastructure | Owns the largest network infrastructure |
4G/5G Access | Limited 4G, no 5G | 4G island-wide, 5G in selected areas |
Reliability | Can vary depending on location | Stable and consistent |
Support | Limited | Extensive customer service & support |
While Indotel may offer competitive pricing, it often comes with trade-offs in reliability and speed. This can be an issue if you’re working remotely, uploading content, or navigating through lesser-known parts of Bali.
Why More Travelers Choose Telkomsel for Bali
- Island-wide coverage. Whether you’re in Uluwatu, Ubud, or Nusa Penida, Telkomsel ensures a stable connection.
- High-speed data. Great for digital nomads, remote workers, or heavy social media users.
- Trusted by locals. It’s the go-to choice for Indonesians, and for good reason.
Want Reliable Internet in Bali? Choose Telkomsel eSIM by BaliEasy
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- Travelers who want to skip local SIM card shops
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