RedteaGO eSIM Bali vs Telkomsel by BaliEasy
Choosing the right eSIM in Bali matters because coverage quality, speed stability, customer support, and access to a local Indonesian
Choosing the right eSIM in Bali matters because coverage quality, speed stability, customer support, and access to a local Indonesian number can significantly affect your travel experience.
In this article, we compare ByteSIM eSIM vs Telkomsel eSIM by BaliEasy across key factors including network coverage, speed, hotspot use, pricing, activation, local number availability, support, refunds, and offline presence in Bali.
This is a neutral, practical comparison focused on real travel needs in Bali.
Quick Summary
ByteSIM
In their Bali internet guide, ByteSIM explains that its service is a roaming eSIM that works on Telkomsel and automatically connects to the strongest available network in your location.
They also note that 5G coverage is mainly concentrated in Denpasar and Kuta, while 4G is widely available across major populated areas and highways, with limited coverage only in very remote locations.
BaliEasy
Telkomsel is widely regarded as the most reliable mobile network in Bali, offering strong coverage not only in popular destinations like Ubud, Canggu, Seminyak, Kuta, and Uluwatu, but also in less touristy and inland areas such as Bedugul, Kintamani, Amed, Lovina, Sidemen, Munduk, Nusa Penida, and Tulamben.
Since BaliEasy uses a direct local Telkomsel line, network performance tends to be more stable and consistent, particularly inland and during busy peak hours.
ByteSIM
Some travelers report positive real-world performance in Bali. For example, one Facebook user shared:
“Update: I used ByteSIM eSIM. Perfect coverage Ubud – Legian. No problem “
See full discussion: Facebook
This suggests that in popular tourist areas, ByteSIM can deliver stable coverage for everyday use, though performance may still vary depending on location, network conditions, and plan type.
BaliEasy
BaliEasy runs on the local Telkomsel network, not a roaming-based eSIM, which is widely known for fast and stable mobile data across Bali.
Performance is consistent for everyday use such as Google Maps, WhatsApp voice and video calls, social media, and file uploads, even while moving between different areas of the island.
Unlike many travel eSIMs, BaliEasy does not apply a Fair Usage Policy (FUP), so speeds are not intentionally reduced after hitting a hidden threshold.
This makes BaliEasy a strong choice for travelers who need predictable speed and stability for work, navigation, and regular online communication without sudden slowdowns.
ByteSIM
ByteSIM allows hotspot/tethering on its Indonesia eSIMs, so you can share data with a laptop or tablet. There is no separate hotspot cap, but hotspot usage follows the same rules as your data plan.
BaliEasy
Telkomsel by BaliEasy fully supports hotspot/tethering with no special restrictions. You can freely share your connection with laptops, tablets, or other devices. Data usage through hotspot is treated the same as on-phone usage.
Because BaliEasy does not apply a Fair Usage Policy (FUP), speeds are not intentionally reduced while data remains available.
ByteSIM
ByteSIM offers a wide range of data plans and validity periods, making it a flexible option for travelers who want short-term coverage or customizable durations.
However, when comparing value, ByteSIM’s pricing is generally higher for the same length of stay.
For example, at around USD 20.50, ByteSIM provides 20 GB for 30 days, while BaliEasy offers 45 GB for 30 days at USD 20, delivering more than double the data for a similar price.
BaliEasy
BaliEasy offers simple 30-day plans that are generally more affordable compared to many international travel eSIMs. All plans are designed for easy top-ups, allowing travelers to add data without reinstalling the eSIM.
Importantly, BaliEasy does not apply a Fair Usage Policy (FUP), meaning speeds are not artificially reduced, you use your data freely until it runs out.
ByteSIM
ByteSIM uses a fully self-service activation process: after purchase, you receive a QR code by email and install the eSIM via QR scan, the ByteSIM app, or manual entry.
Activation usually occurs automatically upon arrival once the eSIM is set as mobile data and data roaming is enabled.
Common issues include QR scan errors, delayed connection on arrival, or phones that are carrier-locked, with support handled remotely via email or WhatsApp.
BaliEasy
BaliEasy follows a guided activation process to ensure the eSIM connects properly to Indonesia’s local Telkomsel network from the outset. After installing the eSIM via QR code, users are asked to submit a passport photo and an IMEI screenshot from the device where the eSIM is installed.
This verification helps avoid common problems such as IMEI mismatches, incorrect device setup, or inactive data lines. If any issues arise, the BaliEasy team offers direct, human-assisted support via WhatsApp and email, guiding users step by step until the connection is fully functional.
With support provided by a local team available 24/7, BaliEasy is particularly well suited for travelers who are new to eSIMs or want the reassurance of immediate help if anything goes wrong after arrival.
ByteSIM
Local +62 number: No
ByteSIM is a data-only eSIM and does not include an Indonesian (+62) phone number.
BaliEasy
Local +62 number: Yes
BaliEasy includes a local Indonesian (+62) phone number, which can be very useful during your stay in Bali. A local number allows easier interaction with ride-hailing apps like Gojek and Grab, and can help with certain local verifications, depending on the service.
Having a +62 number also makes it simpler to call or receive calls from drivers, tour guides, villas, restaurants, and local businesses, especially in situations where WhatsApp messages are not practical or when a quick voice call is needed.
For travelers who want to function like a local while in Bali, a local number adds convenience and flexibility.
ByteSIM
ByteSIM offers remote customer support via email and WhatsApp, with 24/7 coverage promoted on its official channels.
According to online reviews, some customers report supportive experiences, for example, one traveler shared that when their phone wasn’t compatible, customer service resolved the issue promptly after contacting them by email.
“I purchased a esim but my phone wasn’t compatible. I email customer service, they took care of it immediately.”
See full discussion: Truspilot
BaliEasy
BaliEasy prioritizes direct, human support through WhatsApp and email rather than relying on impersonal ticketing systems. Customers interact with a real support team in real time, which helps reduce delays and avoid repetitive troubleshooting steps.
Because the BaliEasy team is locally based in Bali, they bring practical knowledge of Telkomsel network behavior, IMEI registration nuances, and common device compatibility issues.
Support is hands-on and step-by-step, continuing until the traveler’s eSIM connection is fully functional.
This on-the-ground expertise offers reassurance and faster, more context-aware help, especially valuable for travelers who need quick resolutions or are new to eSIM technology.
ByteSIM
ByteSIM’s official support documentation notes that if you experience technical or connection problems, they offer full or partial refunds depending on the situation.
There are no cancellation fees, and a money-back guarantee is provided for qualifying issues.
Support is available 24/7 via email or WhatsApp to assist with refund requests.
“It was very practical, and when it didn’t work (hardware compatibility), I got refunded, no strings attached.”
See full discussion: Trustpilot
Travelers often describe the refund process as straightforward, and say that when the service didn’t work due to device compatibility, they received a refund without hassle.
BaliEasy
BaliEasy has a transparent, traveler-focused refund policy that explicitly covers situations like device incompatibility or unresolved connection issues. If the problem cannot be fixed after guided troubleshooting, customers are eligible for a 100% refund.
Refunds are handled directly by the BaliEasy team through WhatsApp or email, with clear instructions on what information to provide, making the process more personal and easier to navigate for travelers.
ByteSIM
Offline presence: No
ByteSIM is built as a fully online travel eSIM service. Purchasing, installation, and activation are handled digitally, and its official website does not advertise any physical stores or in-person support locations in Bali.
What this means: If issues arise, customers rely on remote assistance through online support rather than walk-in help.
BaliEasy
Offline presence: Yes
BaliEasy offers in-person support in Bali through physical stores in Canggu, Pererenan, and Seseh.
Why it matters: This allows travelers to get hands-on help with activation and troubleshooting, which can be reassuring for first-time eSIM users or anyone who wants immediate, face-to-face assistance before heading out.
| Feature | Telkomsel by BaliEasy | ByteSIM eSIM |
| Network / Provider | Local Telkomsel line (non-roaming) | Roaming eSIM that connects to Telkomsel |
| Coverage in Bali | Excellent coverage across Bali, including inland and less touristy areas | Good coverage in major tourist areas (Ubud, Canggu, Kuta, Legian); may vary elsewhere |
| Speed Consistency | Very stable and predictable, even during peak hours | Generally stable in popular areas; performance can vary by location and plan |
| Hotspot / Tethering | Fully supported with no special restrictions | Supported; follows plan limits and speed rules |
| Plan Value | High value: more data for the price, fixed 30-day plans, top-ups available | Flexible plan options, but lower data value for similar prices |
| Activation Difficulty | Guided activation with human assistance; passport + IMEI verification | Self-service activation via QR/app/manual install |
| Local +62 Number | Yes, includes a local Indonesian (+62) number | No, data-only eSIM |
| Support Quality | Direct human support via WhatsApp & email with local expertise | Remote support via email & WhatsApp |
| Refund Clarity | Clear policy with 100% refund if issues can’t be resolved | Refunds available depending on case; handled remotely |
| Offline Stores in Bali | Yes, physical stores in Canggu, Pererenan, and Seseh | No physical stores or walk-in support |
Choose Telkomsel by BaliEasy if you:
Choose ByteSIM if you:
Both ByteSIM and Telkomsel by BaliEasy can work well in Bali, but they are designed for different travel needs.
ByteSIM is a flexible option for short stays or multi-country trips where self-service activation is preferred.
However, for most travelers staying in Bali, Telkomsel by BaliEasy offers a safer, more Bali-optimized experience with stronger local coverage, predictable speeds, no FUP, a local +62 number, and real human support.
If coverage reliability, support quality, and local convenience matter, BaliEasy is the more practical choice.
Get Started with BaliEasy
Check plans: https://esim.balieasy.com/
Chat on WhatsApp: +6281 365 626 111
Email support: esim@balieasy.com
Choosing the right eSIM in Bali matters because coverage quality, speed stability, customer support, and access to a local Indonesian
Choosing the right eSIM in Bali matters because coverage quality, speed stability, customer support, and access to a local Indonesian
Discount Applied Successfully!
Your savings have been added to the cart.
📌 How It Works: