aloSIM eSIM Bali vs Telkomsel by BaliEasy

Choosing the right eSIM in Bali matters because coverage quality, speed stability, customer support, and access to a local Indonesian number can significantly affect your travel experience. In this article, we compare aloSIM eSIM vs Telkomsel eSIM by BaliEasy across key factors including network coverage, speed, hotspot use, pricing, activation, local number availability, support, refunds, and offline presence in Bali. This is a neutral, practical comparison focused on real travel needs in Bali.

Quick Summary

• Best for Bali coverage: Telkomsel by BaliEasy
• Best for multi-country travel: aloSIM
• Best for human help + offline support: Telkomsel by BaliEasy

 

1) Network & Coverage

aloSIM

aloSIM connects to Indonesian networks such as Indosat / Hutchison through roaming agreements. Even though it uses local towers, it is still treated as a foreign roaming profile, not a local SIM.

Travelers commonly describe aloSIM as easy to install and good enough for basic usage, but some note inconsistent speeds depending on location, typical of roaming eSIMs that rely on partner networks rather than native access.

BaliEasy

BaliEasy provides a local Indonesian eSIM that runs directly on the Telkomsel network. Telkomsel is widely regarded as the strongest mobile operator in Bali due to its extensive tower coverage and deep reach into both urban and rural areas.

As a native local SIM, the Telkomsel eSIM offered by BaliEasy benefits from higher network priority and more stable access to the network.

Coverage remains strong not only in popular coastal areas such as Seminyak, Canggu, Uluwatu, and Nusa Dua, but also inland destinations including Ubud, Bedugul, Kintamani, Sidemen, Munduk, Amed, Lovina, and Nusa Penida.

Local users typically experience better indoor reception and more consistent connectivity in less developed or mountainous regions.

 

2) Speed & Stability

aloSIM

aloSIM operates as a roaming eSIM, connecting to Indonesian networks such as Indosat or Hutchison through international roaming agreements. Under light usage, this is usually sufficient for Google Maps, messaging, and casual browsing.

However, because the connection is still treated as roaming, performance can fluctuate more during busy hours or in crowded areas.

Several travelers in Facebook groups describe aloSIM as usable but inconsistent. One commonly shared experience notes that

“Some travelers have reported that Alosim works but not perfect. It depends on the local network and sometimes it may not connect well or allow access to blocked apps like WhatsApp or Google…”

See full discussion: Facebook

This type of feedback reflects a broader pattern seen with roaming eSIMs, where stability depends heavily on the local partner network and routing conditions.

BaliEasy

BaliEasy uses a local Indonesian eSIM on the Telkomsel network, which is widely recognised for speed and stability across Bali. Because the eSIM is treated as a native local subscriber, it benefits from higher network priority and more consistent performance during peak hours.

In daily use, this translates into smoother Google Maps navigation, clearer WhatsApp and video calls, more reliable uploads, and fewer slowdowns in busy cafés, coworking spaces, and tourist hotspots. Unlike roaming “unlimited” plans, BaliEasy’s Telkomsel data does not rely on a Fair Usage

Policy that throttles speed mid-day. With fixed local data plans, speeds remain normal until your data quota is used.

This difference becomes especially clear in the evenings or in crowded areas, where local Telkomsel users tend to maintain usable speeds while roaming connections are more likely to slow down.

 

3) Hotspot / Tethering

aloSIM

aloSIM allows hotspot and tethering on its Bali plans, so users can share data with other devices. However, because aloSIM operates as a roaming eSIM, hotspot performance is closely tied to roaming conditions and usage limits.

On plans marketed as “unlimited,” aloSIM applies a Fair Usage Policy, where high-speed data is capped daily and speeds are reduced once that limit is reached.

When hotspot is used for video calls, file uploads, or work sessions, this limit can be reached quickly, after which tethering still works but at noticeably slower speeds.

This variability is typical of roaming-based eSIMs rather than a device or setup issue.

BaliEasy

BaliEasy’s eSIM runs on the Telkomsel network and allows full hotspot and tethering. Because it is a local Indonesian eSIM, hotspot usage is treated the same way as any local Telkomsel data connection.

There is no roaming-related restriction, and no fair-usage throttling applied mid-day on fixed-quota plans.

In practice, this means hotspot connections remain more stable for everyday work tasks, video calls, and uploads, even during peak hours.

Travelers who rely on tethering as part of their daily routine generally experience fewer slowdowns compared to roaming eSIMs, especially in busy cafés, coworking spaces, and tourist areas.

 

4) Pricing & Data Plans

aloSIM

aloSIM offers flexible plans with validity periods that typically range from 7 to 30 days, which makes it appealing for short stays. For example, travelers can choose small bundles like 1GB for 7 days (around USD 4.50) or 2GB for 15 days (around USD 7), and so on.

There is also an “unlimited” option (around USD 35 for 10 days). This structure works well for very short trips or light usage, where flexibility and low upfront cost matter more than total data volume.

However, when comparing value, aloSIM becomes noticeably more expensive as data needs increase.

At around USD 14, aloSIM typically provides only about 5GB, whereas BaliEasy plan at the same price point offers 12GB.

Overall, aloSIM’s pricing is easy to enter for short visits, but the cost per gigabyte rises quickly for longer stays or heavier usage.

BaliEasy

BaliEasy uses a local Indonesian eSIM on the Telkomsel network, and its pricing is structured around clear data volumes rather than small roaming bundles.

BaliEasy also supports easy online data top-ups if you run out of data before your plan ends.

You can add data without changing your number, reinstalling the eSIM, or resetting anything, which is practical for longer stays or unexpected high usage.

 

5) Activation Process

aloSIM

aloSIM follows a self-activation model. After purchase, users install the eSIM via QR code, app-based setup, or manual entry. When the installation works smoothly and the device is fully compatible, activation can be fast.

However, issues such as QR scan failures, delayed activation, “no service” after installation, or device restrictions can occur.

Resolving these problems typically requires the user to troubleshoot on their own, which can be inconvenient if connectivity is urgently needed.

BaliEasy

BaliEasy’s activation process is more structured because it uses a local Indonesian eSIM on the Telkomsel network. Activation requires uploading a passport photo and an IMEI screenshot, which allows the eSIM to be registered properly before use.

Assisted activation is available via WhatsApp and email, with real human support guiding users through installation, IMEI checks, and device settings if needed.

This is especially helpful for travelers who want to be online immediately upon landing, without troubleshooting errors at the airport or hotel.

 

6) Local +62 Number Availability

aloSIM

aloSIM’s eSIM plans are data-only and do not include a traditional mobile phone number. aloSIM does advertise a free international phone number, but this number is provided via a separate app-based service (Hushed) and works over data or Wi-Fi.

It is not a local Indonesian mobile number and does not run on Indonesian cellular voice/SMS systems.

In practice, this international number can be useful for basic calling or texting, but it may not work for services that expect a local +62 number, and it is not treated the same way as a local SIM by Indonesian apps or businesses.

BaliEasy

BaliEasy includes a local Indonesian (+62) phone number, which can be very useful during your stay in Bali.

A local number allows easier interaction with ride-hailing apps like Gojek and Grab, and can help with certain local verifications, depending on the service.

Having a +62 number also makes it simpler to call or receive calls from drivers, tour guides, villas, restaurants, and local businesses, especially in situations where WhatsApp messages are not practical or when a quick voice call is needed.

For travelers who want to function like a local while in Bali, a local number adds convenience and flexibility.

 

7) Customer Support

aloSIM

aloSIM states that it provides 24/7 customer support through its app, website live chat, and email. Support is generally accessed by submitting a request and continuing the conversation via messages or email.

However, based on available public information, there are very limited Facebook comments or reviews specifically discussing aloSIM’s customer support experience. Because of this, it’s difficult to draw strong conclusions about real-world response times or how fast issues are typically resolved.

What can be said is that support appears to be more ticket-based and asynchronous, rather than real-time human guidance.

BaliEasy

BaliEasy positions its support around direct human assistance, available via WhatsApp and email, rather than app-only tickets. This allows travelers to ask questions, send screenshots, and get step-by-step guidance during activation or troubleshooting.

This approach is especially helpful for first-time eSIM users or travelers who want reassurance that someone is actively helping them, rather than waiting for a ticket reply.

 

8) Refund Policy

aloSIM

aloSIM advertises a 30-day refund guarantee, mainly for cases where the device is not eSIM-compatible or where there are connectivity issues.

Refund requests must be submitted through support channels (app, chat, or email) with proof of purchase.

Details around edge cases, such as partial usage or fair-use limitations, are less clearly defined, and refunds are generally handled case by case through support.

BaliEasy

BaliEasy applies a clear and traveler-friendly refund policy. Under this policy, customers may receive a 100% refund if their device is not compatible or if connectivity problems persist and cannot be resolved after troubleshooting.

Refund requests are managed directly with the BaliEasy team through WhatsApp or email, with straightforward instructions on the required information.

This human-assisted process helps keep refunds transparent, simple, and stress-free for travelers.

 

9) Offline Stores in Bali

aloSIM

aloSIM has no offline store in Bali.

aloSIM is designed as a fully digital travel eSIM service that’s purchased and activated through the app/online, with no Bali storefront or in-person setup locations advertised on its official site.

This means if you run into issues, support is handled remotely (online support flows), not via walk-in assistance.

BaliEasy

BaliEasy offers real offline help in Bali, with stores in Canggu, Pererenan, and Seseh.

This gives travelers the option to get in-person activation help and troubleshooting, which is especially useful if you’re new to eSIMs, need quick fixes, or want reassurance that everything is working correctly before you head out exploring.

 

10) Comparison Table (Feature-by-Feature)

Feature	Telkomsel by BaliEasy	aloSIM
Network/provider	Local Indonesian eSIM on Telkomsel	Roaming eSIM that uses Indonesian partner networks such as Indosat / Hutchison via roaming agreements
Coverage in Bali	Very strong across Bali, including popular areas and more remote/inland regions	Good in main tourist areas, but can be more variable inland/remote because it depends on partner network and roaming conditions
Speed consistency	More consistent, especially during peak hours; no mid-day throttling on fixed-quota plans	Can fluctuate more in crowded areas/peak times; “unlimited” options typically use Fair Usage limits so speeds may drop after the daily high-speed cap
Hotspot/tethering	Allowed; generally stable because it’s a local connection	Allowed, but performance depends on roaming conditions; heavy hotspot usage can hit fair-use limits faster on “unlimited” options
Plan value	Higher value per USD (e.g., USD 14 gets 12GB) with clear data tiers and easy top-ups	Good for very short trips with small bundles, but more expensive per GB at higher usage (e.g., around USD 14 for about 5GB; unlimited is costly)
Activation difficulty	Requires passport photo + IMEI screenshot, but supported by real human help via WhatsApp/email	Self-serve install via QR/app/manual; can be fast when smooth, but troubleshooting is usually DIY if issues occur
Local +62 number	Yes, includes a real Indonesian +62 number	No local +62 number; data-only eSIM and optional app-based international number (not an Indonesian mobile line)
Support quality	Human support via WhatsApp and email; more guided and hands-on	24/7 support is claimed via app/chat/email, but support is generally ticket-style; limited public feedback about actual response speed
Refund clarity	Clear, traveler-friendly policy; 100% refund per policy for incompatibility or unresolved connection issues (with conditions)	Advertises 30-day refund guarantee mainly for incompatibility/connectivity, but details are more case-by-case through support
Offline stores in Bali	Yes, offline help in Canggu, Pererenan, and Seseh	No offline store presence in Bali; fully digital purchase/activation with remote support only

 

11) Who Should Choose Which

Choose Telkomsel by BaliEasy if you:

• Want better value with more data at lower prices.
• Need the strongest and most reliable coverage in Bali, including inland and rural areas.
• Rely on hotspot/tethering for a laptop or tablet.
• Prefer human support via WhatsApp and email, with the option of in-person help in Bali.
• Want a Bali-focused setup with a real local +62 Indonesian number for daily use.

Choose aloSIM if you:

• Need multi-country coverage in a single trip.
• Prefer a fully app-based, self-serve activation flow.
• Already use the same brand for travel in other countries and want consistency.

 

12) Summary

Both aloSIM and Telkomsel by BaliEasy work in Bali, but they are designed for different travel needs.

aloSIM is convenient for short stays or multi-country trips, but it operates as a roaming eSIM with more variable performance and no local Indonesian number.

Telkomsel by BaliEasy offers a local Indonesian eSIM with stronger coverage, more stable speeds, clearer pricing, and direct human support.

For most travelers staying in Bali, especially those who care about coverage quality, reliability, and support, Telkomsel by BaliEasy is the safer, Bali-optimized choice.

Get Started with BaliEasy

Check plans: https://esim.balieasy.com/
Chat on WhatsApp: +6281 365 626 111
Email support: esim@balieasy.com