Yesim eSIM Bali vs Telkomsel by BaliEasy

Choosing the right eSIM in Bali matters because coverage quality, speed stability, customer support, and access to a local Indonesian number can significantly affect your travel experience. In this article, we compare Yesim eSIM vs Telkomsel eSIM by BaliEasy across key factors including network coverage, speed, hotspot use, pricing, activation, local number availability, support, refunds, and offline presence in Bali. This is a neutral, practical comparison focused on real travel needs in Bali.

Quick Summary

• Best for Bali coverage: Telkomsel by BaliEasy
• Best for multi-country travel: Yesim
• Best for human help + offline support: Telkomsel by BaliEasy

 

1) Network & Coverage

Yesim

Yesim is often praised for its convenience, especially by travelers moving between multiple countries. One Facebook user shared a positive experience:

“…I am most satisfied with Yesim, definitely works best.
Also when you need to travel from country to country, Yesim is fastest in finding new network…”

See full discussion: Facebook

This highlights Yesim’s strength as a multi-country travel eSIM, where fast network switching and broad international coverage are key advantages.

BaliEasy

BaliEasy operates on a direct local Telkomsel network, which is widely regarded as the strongest and most reliable provider in Bali. Coverage is consistent not only in popular tourist areas such as Ubud, Canggu, Uluwatu, Seminyak, Kuta, Sanur, Nusa Dua, Jimbaran, and Denpasar, but also in more remote or inland locations including Tanah Lot, Bedugul, Kintamani, Amed, Lovina, Sidemen, Munduk, Nusa Penida, and Tulamben.

Because BaliEasy uses a true local Telkomsel line rather than international roaming, network performance is generally more predictable and stable, particularly inland and during peak hours. This makes it a safer choice for travelers who plan to explore beyond city centers or rely on mobile data throughout the day.

 

2) Speed & Stability

Yesim

Yesim generally delivers usable speeds for everyday travel needs such as Google Maps, messaging, and light browsing. However, like many travel eSIM providers, its “unlimited” plans are not truly unlimited and are typically subject to a fair usage policy.

A traveler in a Facebook discussion warned more broadly about unlimited eSIM plans, noting:

“You might want to be aware that there is no true unlimited data as there is always a fair usage policy. Speed can be throttled after a certain amount. Cheaper plans may start to throttle after hitting 500MB for the day and normal surfing speed will only resume the following day.”

See full discussion: Facebook

While the comment is not directed at Yesim alone, it reflects a common experience with unlimited-style travel eSIMs, including Yesim. In practice, this means speeds can drop noticeably after moderate daily usage, which may affect video calls, uploads, and overall performance during peak hours.

BaliEasy

BaliEasy runs on the Telkomsel network, which is well known for delivering fast and reliable mobile data across Bali, especially for steady, day-to-day usage rather than brief speed spikes.

In real use, travelers can expect consistent performance for Google Maps, WhatsApp voice and video calls, social media, and file uploads, even when moving between different areas of the island. During busy hours, speeds tend to stay more stable compared to many international travel eSIM services.

BaliEasy’s Telkomsel eSIM also does not use a Fair Usage Policy (FUP). There are no hidden speed caps or intentional slowdowns after a certain amount of usage, you simply use your data at normal local network speeds until it runs out.

Because of this, BaliEasy is a strong choice for travelers who need reliable speed and stability for work, navigation, or everyday online communication, without the risk of unexpected throttling.

 

3) Hotspot / Tethering

Yesim

Yesim allows hotspot and tethering on supported plans. In real-world use, this can work as expected. For example, one traveler shared in a Facebook group:

“I arrived yesterday and I used an app called yesim. I paid for unlimited Internet that allows tethering/hot spot for my 3 children.”

See full discussion: Facebook

This confirms that hotspot functionality is possible on Yesim, even when sharing data across multiple devices. However, as with most travel eSIMs, hotspot performance can still depend on local network conditions and plan-specific limitations, especially on unlimited plans where speed management or fair usage policies may apply.

BaliEasy

BaliEasy’s Telkomsel eSIM fully supports hotspot and tethering, with no fixed daily hotspot limits applied by the service itself. Travelers can share their mobile data with laptops, tablets, or additional devices as needed, with usage simply deducted from their data allowance.

As a local Telkomsel carrier eSIM, hotspot performance follows standard Indonesian network behavior rather than the restrictive rules often found on international travel eSIMs. This leads to more stable speeds and predictable performance, particularly for video calls, file uploads, and remote work.

For travelers who depend on multiple devices throughout the day, BaliEasy offers a more reliable and work-friendly hotspot experience.

 

4) Pricing & Data Plans

Yesim

Yesim uses a mix of day-based “unlimited” plans and fixed-data prepaid plans. On the surface, the pricing looks competitive, especially for longer durations, but there are a few details travelers should understand clearly.

For unlimited plans, pricing is calculated per day and becomes cheaper the longer you stay.

While marketed as unlimited, these plans typically operate under a fair usage policy (FUP). Speeds may be reduced after heavy daily usage, though the exact thresholds are not always clearly stated upfront, which can feel vague for remote workers or heavy users.

Yesim also offers prepaid data bundles with 30-day validity. When compared side by side with local Bali-optimized options, Yesim’s prepaid data pricing is relatively expensive. For example, USD 22.80 on Yesim only gives 10 GB for 30 days, while BaliEasy offers 45 GB for around USD 20 with the same 30-day validity. This means travelers pay more on Yesim while receiving significantly less data.

BaliEasy

BaliEasy uses straightforward local Telkomsel-based data bundles designed specifically for Bali travelers. Pricing is transparent, data allowances are generous, and there are no daily limits or “fair usage” wording to decode.

From a value perspective, BaliEasy is significantly more cost-efficient. This makes a noticeable difference for everyday use such as Google Maps, WhatsApp calls, Instagram, TikTok, hotspotting, and remote work.

There are no “from” prices, no strike-through pricing tricks, and no daily throttling logic. What you see is what you get, and the full data allowance remains usable throughout the validity period.

If you run out of data early, BaliEasy supports simple online top-ups without changing your eSIM profile or reinstalling anything. This is especially practical for travelers who extend their stay, underestimate their usage, or switch to working remotely mid-trip.

 

5) Activation Process

Yesim

Yesim uses an app-based activation process that is generally straightforward when everything works as expected. However, real-world Facebook reports show that connection issues can still occur even after successful installation. One traveler shared:

“I’ve purchased a Yesim esim and don’t seem to be able to get my phone to connect to it. We’re in Tokyo now (yay!), it is activated and I’ve gone through the trouble shooting steps but still no luck.”

See full discussion: Facebook

Although this example comes from Japan, the issue itself is not country-specific. It highlights a common travel-eSIM challenge: the eSIM may show as installed and activated, yet still fail to connect to the local network. In these cases, users often need to rely on remote support and self-troubleshooting, which can be stressful when arriving in a new destination and needing data immediately.

BaliEasy

BaliEasy uses a guided activation process designed to ensure the eSIM works correctly on Indonesia’s local Telkomsel network from the start. After installing the eSIM via QR code, users are asked to upload a passport photo and an IMEI screenshot from the device where the eSIM is installed.

This verification step helps prevent common activation issues such as incorrect IMEI registration, device mismatches, or inactive data lines. If any problem occurs, the BaliEasy team provides direct, human-assisted activation via WhatsApp and email, guiding users step by step until the connection is fully working.

Because activation is supported by a real local team with 24/7 human assistance, BaliEasy is especially helpful for travelers who are new to eSIMs or who want reassurance that immediate help is available if something goes wrong upon arrival in Bali.

 

6) Local +62 Number Availability

Yesim

Yesim is a data-only eSIM and does not include a local phone number. As one traveler noted in a Facebook group:

“Of course it (Yesim) doesn’t come with a phone number, just internet, but if u don’t need a local phone number, it’ll be enough for you.”

See full discussion: Facebook

For travelers who rely purely on messaging apps and don’t need local calls or SMS, this may be sufficient. However, the absence of a local number can be limiting in some everyday situations in Bali.

BaliEasy

BaliEasy includes a local Indonesian (+62) phone number, which adds practical convenience during a Bali stay. A local number makes it easier to interact with ride-hailing apps such as Gojek and Grab and can help with certain local verifications, depending on the service.

It also allows travelers to call or receive calls directly from drivers, tour guides, villas, restaurants, and local businesses, especially useful when WhatsApp messages aren’t practical or when a quick voice call is needed. For travelers who want to function more like a local while in Bali, having a +62 number provides added flexibility and peace of mind.

 

7) Customer Support

Yesim

Yesim provides a good customer support which many travelers find helpful for general questions and setup. One traveler shared a positive experience in a Facebook group:

“…It’s been easy and (Yesim) customer service have been very good for any questions I had…”

See full discussion: Facebook

This suggests Yesim’s support is responsive for standard inquiries, particularly during activation and basic usage. However, assistance is typically handled through in-app channels rather than real-time human chat.

BaliEasy

BaliEasy uses direct human support via WhatsApp and email instead of a ticket-only system. Travelers communicate with a real support team in real time, helping reduce delays and avoid repetitive troubleshooting steps.

Because BaliEasy operates locally in Bali, the team has hands-on knowledge of Telkomsel network behavior, IMEI registration, and common device-specific issues. Support is practical and step-by-step, continuing until the connection is fully working. This local, high-touch approach is especially valuable for travelers who want fast reassurance and reliable help when connectivity matters most.

 

8) Refund Policy

Yesim

Yesim’s official refund policy says you can request a refund for data plans and top-ups bought in the Yesim app or website within 30 days of purchase, as long as the plan has not been used and has not expired. If any data/service was already used, that used portion is not refundable, and once a plan is used or expired, it generally won’t be refunded.

For Unlimited Day Pass plans, Yesim considers a day “used” as soon as your device connects to a mobile network and the 24-hour period starts, so even brief connection can make that day non-refundable.

Refund requests must be made directly to Yesim (typically via the in-app support/contact form or their support email), not through the payment provider. Also, Ycoins are non-refundable, except in cases of confirmed technical malfunction of the Yesim app.

BaliEasy

BaliEasy offers a clear and traveler-friendly refund policy. Per policy, customers are eligible for a 100% refund if the device is not compatible or if connection issues occur that cannot be resolved after troubleshooting.

Refund requests are handled directly with the BaliEasy team via WhatsApp or email, with clear guidance on what information is needed. This human-assisted approach makes the refund process more transparent and less stressful.

 

9) Offline Stores in Bali

Yesim

Yesim does not have an offline presence in Bali. It is built as a fully digital travel eSIM service that is purchased and activated online through its app or website. There are no physical stores or in-person setup locations in Bali listed on Yesim’s official channels.

This means that if users experience any issues, all assistance is provided remotely through online support, with no option for walk-in help or face-to-face troubleshooting.

BaliEasy

BaliEasy offers real offline support in Bali, with physical locations in Canggu, Pererenan, and Seseh. Travelers can visit these stores for in-person assistance, including activation support and hands-on troubleshooting.

Having physical locations gives added peace of mind, especially for travelers who are new to eSIMs, run into technical issues, or simply want to confirm everything is working properly before heading out to explore the island.

 

10) Comparison Table (Feature-by-Feature)

Feature	Telkomsel by BaliEasy	Yesim
Network / provider	Local Telkomsel carrier eSIM	International travel eSIM using partner networks
Coverage in Bali	Very strong and consistent across Bali, including inland and less touristy areas	Works in Bali, but coverage depends on partner network and can vary
Speed consistency	Stable everyday speeds, even during peak hours	Usable speeds, but consistency can drop on unlimited plans
Hotspot / tethering	Fully supported, no daily hotspot cap	Supported, but performance may be affected by FUP on unlimited plans
Plan value	High data for lower price, Bali-optimized bundles	More expensive for the same amount of data
Activation difficulty	Guided setup with passport + IMEI verification and human help	App-based and simple when it works, but issues reported
Local +62 number	Yes, includes local Indonesian number	No, data-only
Support quality	Real human support via WhatsApp & email, local team	App-based support, generally responsive for basic issues
Refund clarity	Clear, human-handled refund if issues can’t be resolved	Refund only if unused; limited once activated
Offline stores in Bali	Yes. Canggu, Pererenan, Seseh	No offline presence

 

11) Who Should Choose Which

Choose Telkomsel by BaliEasy if you:

• Want better value with larger data bundles at lower prices.
• Need the strongest and most consistent coverage in Bali, including inland and less touristy areas.
• Prefer real human support via WhatsApp/email, with the option for in-person help in Bali.
• Want a local +62 phone number for calls, ride-hailing apps, and local services.

Choose Yesim if you:

• Are traveling to multiple countries on the same trip and want one eSIM.
• Prefer a fully app-based, self-serve activation flow.
• Already use Yesim in other destinations and are comfortable with its setup and policies.

 

12) Summary

Yesim is a convenient option for multi-country trips and travelers who prefer app-only setup.

However, for Bali specifically, Telkomsel by BaliEasy offers stronger local coverage, more consistent speeds, better data value, hotspot reliability, and direct human support. With no Fair Usage Policy, a local +62 number, and optional offline assistance, BaliEasy is the safer, Bali-optimized choice for most travelers, especially when coverage and support matter.

Get Started with BaliEasy

Check plans: https://esim.balieasy.com/
Chat on WhatsApp: +6281 365 626 111
Email support: esim@balieasy.com